UI/UX
Role
Product Designer
UX Researcher
Impact
Owned the onboarding design
100% of stakeholders preferred the new design
Increased accessibility according to WCAG standards
Collaborators
Developers
Product Managers
Tools
Figma
UC Davis and AMP Park were in a crisis — with hundreds of affiliates complaining about outdated interfaces, feeling unsafe inputting their credit card information, and being frustrated with a lack of flexibility. Our goal was to research user's frustrations and redesign AMP Park's interface to address these concerns.
I owned the onboarding flow design. I focused on solidifying trust between AMP Park and its users through transparent information and friendly illustrations. I also streamlined the parking purchase process by prompting account creation and for users to turn on location services.
We completely revamped the AMP Park design system to be increase accessibility and modernize according to UX design industry design standards..
We integrated Google Maps onto the platform, added displayed parking lot names, and allowed filters for parking zone types. These additions helped make the user experience intuitive and seamless.